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FAQ
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FAQ
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How long will it take until I receive my order?
Why do magnets and stickers take longer to deliver than business cards?
When and how do I pay for my order?
Q: How long will it take until I receive my order?
A: Most of our products get despatched within seven days of receipt or proof of payment.
Orders within the Perth metro area will be delivered as soon as they are completed and
the destination and time of delivery is confirmed. All other areas will also be
despatched as soon as they are completed. The tracking code for your order will be
supplied to you by email. Back to top
Q: Why do magnets and stickers take longer to deliver than business cards?
A: Due to demand, business cards are being produced daily unlike magnets and
stickers which are usually done once a week.
Magnets usually take longer to produce due to a labour intensive process of
mounting/glueing printed and laminated sheets onto magnetic board.
Part of this process is still being done by hand. Back to top
Q: When and how do I pay for my order?
A: After your artwork has been approved we will send you an email with payment
options and details.
EFTPOS, PAYPAL, personal or business cheques.
Our preferred method of payment is EFT (Electronic Funds Transfer)Back to top
A: You can upload your artwork directly to our website,
email it to: artwork@samberg.com.au
or alternatively post it to:
Samberg Print Management
PO Box 3169
Success
WA 6964
If you have any questions you would like to ask us,
please feel free to email us and we will respond and aim to answer your questions ASAP.
All prices listed on this website are in Australian Dollars and are subject to change without prior notice.
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